Resume
Work Experience
RapidScale
2015 - Present
Sr. Cloud Solutions Architect (Sales), Enterprise Accounts - Dec 2023 - Present
Strategic technical consultant and sales engineer at top global Amazon Web Services (AWS) and Microsoft Azure professional services company
Lead scoping, demonstrations, and proposal development with large SMB and Enterprise accounts, usually in highly regulated B2B SaaS industries
Lead cloud cybersecurity, compliance, and data strategy/AI assessments with CIOs/CTOs
Act as trusted advisor and thought leader in eBooks, conferences, panels, and summits in cloud security, migration, and modernization
Mentor and educate new sales representatives and Solutions Architects on RapidScale products
Cloud Solutions Architect (Sales) - Dec 2020 – Dec 2023
Top performer among Solutions Architects (Sales) in 2021-2023, collaborating with sales representatives to close 44 new logos and millions of dollars in professional and managed services contract value
Collaborate cross-functionally with marketing, sales executives, product teams, and technical leadership to develop, train, and launch new products to market
Director, Technical Content Marketing (Product Marketing) - Mar 2016 – Dec 2020
Led the development, launch, and distribution of highly technical product and thought leadership materials, in a role that spanned product marketing, lead generation, technical writing, and sales enablement
Developed product positioning for 0-1 products and persona-based market development during phase of 250% growth in sales and $135M investment
Created executive presentations, eBooks, proposal decks, solution briefs, blogs, social posts, webinars, and other thought leadership content for inbound, channel, and partner offers
Developed RapidScale product training material for staff and partners
Technical Content Writer (Product Writer) - FEB 2015 – MAR 2016
Developed product and technical guides for rapidly growing cloud services company as part of scrappy, ambitious product, marketing, and technical teams (joined as employee #46, company as of 2024 has 500+ employees)
Contributed to first-ever technical documentation effort at company, building library of Confluence documentation including RACIs, service descriptions, technical guides, and orientation manuals
Ghostwrote articles and conference presentations for CEO, CTO, CIO, CISO, and Sr. Engineers
Freelancers Union
2013 - 2015
Product marketing Manager
Managed all blog and email communications, oversaw team of writers for nation's only union of freelancers and Freelancers Insurance Company
Wrote hundreds of posts and sourced content from cadre of paid freelancers, partner organizations, internal staff, and external networks
Increased blog traffic from 10,000 unique visitors to 250,000 unique visitors per month over the course of two years, leading to increased membership and multiple grants. Articles have been quoted or featured in The New York Times, Entrepreneur.com, Forbes, and other platforms
Worked with IT team, executive leadership, and human resources to redesign main website and resources portal
Lead communications team at Freelancers Insurance Company to market health, dental, disability insurance products
Metaverse
2011 - 2013
Project Manager
Moderated multiple online teen forums for large multi-national brands and organizations
Trained and managed team of remote moderators,
Generated compliance reports for company's internal community managers
Figment
2009 - 2011
product Community Manger
"Jill of all trades" for tech startup run by Jacob Lewis, former Managing Editor of The New Yorker
Wrote investor speeches and conference speeches for CEO
Planned, designed, tested, and launched new online community for young adult fiction, from prototypes to first 100,000 users
Ran blog, forum, all social media platforms, onsite paid publisher campaigns, and user testing events
EDUCATION + CERTIFICATIONS
AWS Certified Solutions Architect - Professional
Amazon Web Services
Product Management Certificate, 2015
General Assembly
Johns Hopkins University
B.A. in Writing, Anthropology, 2009
Phi Beta Kappa, Summa Cum Laude, Woodrow Wilson Scholar